Please note that Paymode is strictly a business to business method for payments, and it is not to be used for paying individuals. Please do not direct individuals to enroll in Paymode. Also, if you are a Department Administrator, please do not submit listings of individuals to be set up in Paymode.
Individuals who contact Paymode directly will be (i) told by client services that Harvard does not offer this service or (ii) if they don’t self-identify as a Harvard customer, they will be allowed to enroll and their enrollment will be hung up in the Paymode system for several weeks or longer. We do not have any way to identify when this situation happens.
Strategic Procurement is working with the Office of Treasury Management to identify a solution that will allow us to pay individuals directly.
Please contact Accounts Payable Customer Service at 5-8500, or ap_customerservice@harvard.edu with any questions you may have.