Current Issue

HUBS Transition to SNOW

June 15, 2017

On July 3 HUBS is fully transitioning to Service Now, the University’s help desk system known as SNOW. This means all requests for a HUBS* service or HUBS help will be entered and managed in SNOW starting July 3, but the service and help will still be provided by the HUBS Team - Cindy, Sarah, Nancy, Veronica and Sandeep. Many HUBS users are already familiar with SNOW but there are changes to note. The full process will be documented and available in the HUBS Wiki as July 3rdRead more about HUBS Transition to SNOW

Modernization of Financial Reporting (MFR) Project Update

June 15, 2017

The MFR Project Team is preparing for the implementation of the Financial dashboards including developing the security model, training school/ department users, and preparing to retire financial reporting systems. Mode details on those activities are highlighted below.

Data Access Controls

Data Access Controls (DAC) 2.0 provides the latest iteration of user security for OBI and allows for security based on both which dashboards a user should see (content roles) and on what data returns (data roles). The MFR Project Team encountered an Oracle Business Read more about Modernization of Financial Reporting (MFR) Project Update

CAP Workflow Processing Outage - June 15 through July 6

June 15, 2017

CAP workflow processing will be disabled from Thursday, June 15th, 12:00 PM through Thursday, July 6th, 7:00 AM. During this period time, the CAPS system will be available to users; however, any form on which the “Submit to CADM” button is selected will remain in queue and not be available for action by the CAPS Office until 7:00 AM on Thursday, July 6th. Also, “Initiate PP” links within CPATH will be inactive during this period.

The FY18-22 Capital Plan Read more about CAP Workflow Processing Outage - June 15 through July 6

my.harvard Monthly System Maintenance

June 15, 2017

On the weekend of June 24-25th, my.harvard will undergo mandatory system maintenance. The maintenance window is determined by the vendor who hosts our servers. Each maintenance period is quoted for 7 pm Saturday - 7 pm Sunday, though most times the system is available much sooner.

If you have any questions, please contact