March 10, 2022
As of March 1, 2022, the following AP & Supplier support opportunities are now available:
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Office Hours now include Accounts Payable & Supplier Onboarding support twice per week. Get live help from the B2P & AP Teams on questions related to supplier onboarding, requisition, and payables processes twice per week.
- Tuesdays & Thursdays 10-11AM
- Visit the B2P support page for the meeting link to join Office Hours
- Phone support hours have changed: live phone support is now available M-F from 11AM – 2PM
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If you’d prefer to contact us via email, we continue to offer support via our ticketing system by emailing:
- Accounts Payable: ap_customerservice@harvard.edu
- Supplier Onboarding: ap_supplieronboarding@harvard.edu
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24/7 Support for AP and the Supplier Portal is also available through the B2P Training Page through existing Quick Reference Guides & FAQs.
- Support for external suppliers is also available via the Jaggaer website or by calling (800) 233-1121.